Frequently Asked Questions
Find answers to common questions about our products, services, and policies. Can't find what you're looking for? Contact our support team.
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General
4 questionsPopular Questions
Quick answers to our most frequently asked questions
How do I transfer my prescription to Pharmaplus?
You can transfer your prescription by visiting any Pharmaplus branch with your current medication or prescription details. Alternatively, use our app or call our customer service line, and we'll handle the transfer process for you.
How quickly can I get my prescription filled?
Most prescriptions can be filled within 15-30 minutes. For specialized medications that we may need to order, it typically takes 24-48 hours. You can call ahead to check availability and reduce wait times.
Do you offer home delivery for medications?
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Can I get health advice from Pharmaplus pharmacists?
Absolutely. Our qualified pharmacists are available during operating hours for free consultations on medications, minor health concerns, and general wellness advice.
How do I know if my medication is authentic?
All medications at Pharmaplus are sourced from licensed manufacturers and distributors. Each product has a verification code that you can check through our app or the manufacturer's website.
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